If your brand is not customer-centric, there are chances that you will lose repeat business sooner or later. Here’s a fact:    Your customer loyalty software will only prove effective if it keeps customer experience on top of the priority list.   It has become easier for customers to migrate from one brand to another, given a […]

Gaining customer loyalty is an essential aspect for every business to grow, and the restaurant industry is no exception! Loyalty programs are one of the most effective ways to reward your customers and retain them. Though some of the restaurant loyalty programs aren’t optimized for long-term engagement, many successful brands that are at the top […]

Artificial intelligence (AI) is becoming one of the most transformative forces in the business world, and it is already reshaping how companies interact with their customers. Whether it’s in the form of personalized interactions, better engagement or enhanced customer service, AI helps businesses understand and meet customer needs in real time.   Get Started This shows […]

Customer loyalty has become the protagonist for every business to sustain itself in a competitive market and bring down the excessive marketing cost burden. It has not happened in a jiffy but has taken quite some time for loyalty programs to become the most effective customer retention strategy of any business that wants to achieve […]

Customer loyalty is an essential part of the success of the business- irrespective of the industry and business size.  From retail giants to small manufacturers, every business needs to adapt to new customer behaviours, dominated by the generation interacting with the digital world mainly using mobile phones.   Get Started Customers today have no patience for […]

Loyalty programs are not just about earning reward points. If they don’t offer bandwidth for redemption options, you offer a poor value proposition to the customers. With winter approaching and holiday season knocking, many flyers will be on the lookout for a highly rewarding Air Miles credit card loyalty program. The big question is—do customers […]

In today’s fast-paced business landscape, companies often struggle to gain the attention of their customers and retain them for a longer time. Business owners look for investment options that promise a high return on investment (ROI) and a well-planned loyalty program is one of the best long-term investment methods that can yield higher returns over […]

The retail landscape is dramatically changing day by day, with rapidly changing consumer shopping habits. Once upon a time, retail spaces were teeming with social hotbeds where shopping was a communal experience. However, times have changed, and consumer expectations have been irrevocably changed because of digital technology and the pandemic. Today, there is a growing […]

As we have witnessed technological advances in the retail sector over the years, consumers’ behaviour has also changed tremendously. The outlook for consumer spending remains uncertain, but we know that the economy is recovering and technological innovations are reducing costs, enhancing productivity and improving the customer experience.   Get Started We will see more and more […]

Modern customers spend a lot of time researching the brands they want to purchase from. They are hard to attract and even harder to onboard. Customer loyalty is a far-away dream in such a scenario. AI integration in the security and loyalty landscape has brought another challenge to the surface. Mere communicating the idea to […]